konflik

konflik 1     : antara rakan sekerja

konflik 2     : orang bawah dengan orang atas; sama jabatan

konflik 3     : jabatan A dengan jabatan B

konflik 4    : syarikat cawangan dengan syarikat induk

konflik 5    : bos dengan bos

konflik 6    : auditor dengan syarikat

konflik 7    : dengan diri sendiri



saya sedang melalui semua ini pada hari ni,                 


dan pada hari-hari sebelum hari ini,                            


berapa peratuskah pelajaran yang telah saya dapat?   


berapa peratuskah ilmu yang telah saya serap?

 

Assertive behavior

Continuation from this entry;

Assertive behavior is self-enhancing.

When you express your feelings honestly, you usually achieve your goal. When you choose to behave in an assertive manner, even if your goals is not achieved, you generally feel good about yourself.

It's true that you must tailor your communication to circumstances for each new situation. Behavior that applies to some persons and circumstances does not apply to all persons or situations. 

Each situation is different. Sometimes a passive resonse is most appropriate. Sometimes, an aggresive response is meeded. Most of the time, assertiveness is the key.

The ultimate goal is to be on good terms with people. Be true to your own thoughts, feelings and beliefs. Avoid direct or implied criticism of the other person's thought, feeling or beliefs, and you are likely to retain the goodwill of those around you.




reference: How To Communicate With Confidence

SOLUSI

alang2 aku singgah Giant tadi, sempat jugak masuk kedai majalah..

nak cari majalah utk bacaan hujung minggu ni..

minggu lepas tak jumpa..

eihh..dah jumpa.. Majalah SOLUSI..

nak jugak baca edisi bulan ni..

antara majalah yang wajib aku baca tiap2 bulan..

padat dengan ilmu.. :)

ISU 25

Mujahadah Melawan Nafsu

Kehendak nafsu walaupun sangat merosakkan tetapi sangat kita sukai..Apabila sesuatu itu sangat kita cintai, kita akan menjadi buta lalu kejahatan dilihat baik. Malah kita akan menjadi hamba kepada apa yang kita cintai.

human behaviour

"Our words are often hidden containers of hidden hopes and cloudy expectations. Our silence assumes a power to communicate it does not have. Our timing tires and offends. Whenever we have expectations of others that we do not say directly, we set ourselves up for disappointment."

-Fran Ferder-

Your words and behaviour tell people who you are. Human communication and behaviour fall into three basic categories:

1. passiveness

2. aggressiveness

3. assertiveness

Passiveness is a reluctance or inability to confidently express what you think and feel.

Aggressive communication and behaviour, whether direct or indirect, results in a put-down of the person, causing hurt, defensiveness, and humiliation. Aggresive behaviour does not take the other person's goals or feelings into account.

Assertiveness is an alternative to the extremes of passiveness and aggressiveness. Assertion is rooted in respect; respect for yourself and for the other person.

reference: How To Communicate With Confidence

which category that i'm falling into?

*wink*wink*