-Fran Ferder-
Your words and behaviour tell people who you are. Human communication and behaviour fall into three basic categories:
1. passiveness
2. aggressiveness
3. assertiveness
Passiveness is a reluctance or inability to confidently express what you think and feel.
Aggressive communication and behaviour, whether direct or indirect, results in a put-down of the person, causing hurt, defensiveness, and humiliation. Aggresive behaviour does not take the other person's goals or feelings into account.
Assertiveness is an alternative to the extremes of passiveness and aggressiveness. Assertion is rooted in respect; respect for yourself and for the other person.
reference: How To Communicate With Confidence
which category that i'm falling into?
*wink*wink*
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